The UltraSync platform is EN50136 certified as an Alarm Transmission Service Provider for a Critical Alarm Transmission System. The UltraSync cloud offers alarm transmission, remote configuration and remote operations services for monitoring stations, installers and end-users.

For Monitoring Stations

Versatile - UltraSync alarm reporting is compatible with a wide list of automation software and protocols. For the complete list of software that works with UltraSync services, please see the link on the right.

Secure connectivity - While the importance of secure connectivity over internet is widely understood and agreed upon, the reality is often different. UltraSync is designed to ensure secure connectivity. UltraSync connects everything that is happening between the installer, central monitoring station, push and mail services management, and providers, as well as alarm handling and prevention.

Services – In addition to alarm reporting you can connect to panels remotely to check status and receive diagnostic info. For a list of compatible systems for diagnostic info please contact your regional office.

Thousands of installers over 15 countries in Europe are installing UltraSync endpoints. Join the list of UltraSync compatible monitoring stations to attract rapidly growing end-users!

For Installers

Ease of setting up – With minimal configuration you can set-up your endpoint to report alarms through UltraSync. In case of Advisor Advanced, xGenConnect and ZeroWire panels, all the configuration is included in the configuration software already. For UltraSync communicators we provide with all the info you need to set the right configuration up.

Cyber secure - The communication between the devices and the cloud is AES encrypted via a secure VPN tunnel and protected by several levels of credentials, including unique serial panel IDs, supporting two-factor authentication and a robust passwords policy. UltraSync connections are established from the device towards the UltraSync Cloud, protecting end-users from cybersecurity threats.

Versatile – Advisor Advanced, xGen, Networx, xGenConnect panels and TVN12 recorders are compatible with UltraSync services out-of-the-box! With the UltraSync communicators you can equip other security systems like non-Aritech intrusion systems or fire systems to report through UltraSync. Also, you can give a second life to your ATS Master installations by connecting them to UltraSync services through UltraSync communicators. ATS Master can report alarms and up/download configuration remotely via UltraSync communicators.

Large network – You can connect your installations to a rapidly growing network of monitoring stations that are compatible with the UltraSync services. For the list of monitoring stations which are compatible with UltraSync services contact your account manager.

Services – You can fully configure Advisor Advanced, ATS Master (equipped with UltraSync communicators) xGen, Networx, and xGenConnect panels. Remote connectivity services reduce the need of adhoc visits and saves you and your customer's time. You can see the operational status of your TVN12 recorders and the recording status of the connected cameras.

For end-users

Cyber secure - UltraSync is a cloud-based solution that provides secure connectivity services from remote applications to the devices on end-users’ premise(s).

Privacy – Carrier Fire & Security takes data privacy very seriously and has implemented, on a global level, a robust data privacy compliance program, modeled after the General Data Protection Regulation (“GDPR”), to guarantee appropriate and lawful processing of personal information. The Belgian Data Protection Authority recently approved Carrier Global Corporation’s Binding Corporate Rules (“BCRs”), which demonstrates Carrier’s commitment to protecting the personal information of our customers, employees, contractors, and business partners, since the BCRs are considered the gold standard regarding data protection.
Aritech adheres to and develop its products and services in accordance with the “Privacy by Design” principles, which are a legal requirement under the GDPR.

Remote control – You can self-monitor your facility’s security system and control it remotely.